FAQ's

Snuggle Apparel - FAQs

We Value Your Feedback!

At Snuggle Apparel, we’re committed to providing you with the best experience possible. Your thoughts and feedback mean the world to us! If you have any questions, don’t hesitate to reach out.

Order & Shipping

When will I receive my order?
We know you’re excited to receive your cozy Snuggle Apparel! Due to high demand, please allow 3-10 business days for your order to arrive. While most orders arrive sooner, factors like shipping conditions and our 1-2 day processing time may occasionally cause delays. You’ll receive an estimated shipping time at checkout for your convenience.

All orders come with a Tracking Number, so you can follow your package’s journey from dispatch to delivery.

What is my Tracking Number?
Your Tracking Number will be emailed to you within 1-3 business days after placing your order. If you haven’t received it within 7 days, please contact us at hello@snuggleapparel.com, and we’ll be happy to assist.

Payment & Currency

Which currency will I be charged in?
Our prices are listed in USD by default. If you’re purchasing from a different region, the currency conversion will be handled automatically during checkout.

How can I pay for my order?
We accept a wide range of payment methods to ensure your convenience:

  • Visa
  • Mastercard
  • Discover
  • Amex
  • JCB
  • Diners Club
  • Apple Pay
  • Venmo
  • PayPal

Is checkout on this site safe and secure?
Absolutely! Snuggle Apparel’s store is certified Level 1 PCI DSS compliant and meets all 6 categories of PCI standards. We use advanced security systems and encryption software to ensure your shopping experience is safe and secure.

Will I be charged for customs and taxes?
Prices displayed on our site are tax-free in USD. However, import taxes, duties, or related customs fees may apply once your order reaches its destination. These charges are determined by your local customs office and are the responsibility of the buyer. For more details, please contact your local customs office.

Order Modifications

What if I provided the wrong address?
If you realize you’ve entered the wrong shipping address, please email us at hello@snuggleapparel.com as soon as possible after placing your order. We’ll do our best to accommodate changes, but due to varying processing times, we cannot guarantee modifications.

If it’s too late to update your address, we’ll wait to see if the package gets returned to us. If that happens, we can either ship it to the correct address or issue a full refund.

Additional Information

Will I receive an order confirmation?
Yes, you will receive an order confirmation email shortly after placing your order. If you don’t receive it within 48 hours, please check your spam folder or contact us.

If I enter my email address, will you sell my information?
We respect your privacy. Your email address will only be used for order-related communication, newsletters, and promotional offers (if you’ve opted in). We never sell your information to third parties.

Can’t find the answer you’re looking for?
We’re here to help! Feel free to contact us anytime at hello@snuggleapparel.com.

Thank you for choosing Snuggle Apparel—we’re thrilled to provide you with the coziest and most stylish pieces for your wardrobe!